News · 11 Nov 2010 · MTW Editorial Team
Dell has officially confirmed that the Dell Venue Pro Windows Phone 7 device has a Wifi bug and that all phones bought at Microsoft’s retail stores will have to be exchanged next week for a new device:
We have confirmed that the Wi-Fi connectivity issue that was reported in blogs like Boy Genius Report and Ubergizmo resulted from a software glitch during Dell’s manufacturing process. The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one. Customers who purchased Venue Pro smartphones on Monday or Tuesday (November 8 or 9) at a Microsoft Store and who are experiencing the protected Wi-Fi network connectivity issue also have the option of bringing your phone back to the Microsoft Store for an exchange, beginning at the end of next week. Your new phone will fix the Wi-Fi issue as well.
They have also confirmed that the Engineering samples battery found in the device are just mislabeled production quality units. Unfortunately this doesn’t explain why other WP7 handsets have Wifi issues too.
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